Performs specific surveillance duties in accordance with established procedures, to protect the integrity of Parx Casino operations, as well as the security and well-being of customers, employees, and company assets.

Adheres to all Parx Casino service and operating standards, and fully complies with federal, state, and local regulations. Provides exceptional internal customer service. Must be able to obtain and maintain a Gaming License.Ensures the overall protection of customers, employees and company assets, and monitors and protects the integrity of overall operations at Parx Casino. Understanding of the interactive gaming/sportsbook industryħ. Experience hosting customers within a Hospitality environmentĦ. Excellent organizational, planning and communicative skillsĥ.

High level of marketing writing skills is a must for this role, Excellent communicator across all channels, emails, push notifications and webĤ. Data-oriented and marketing skills, highly fluent with Microsoft Excelģ. Experience in online gaming, customer service, or other account managementĢ. Maintain a constant awareness of all competitor and industry activityġ. Lead copy and marketing message through established online channels and different lifecycle stagesĮnsure compliance with all regulations and legislation, ensuring that all risks within areas of responsibility are identified and managed effectively Use your analytical skills and daily reporting to understand customer behavior and tailor-made marketing offers which will result in VIP growth and increase retention rates

Manage end to end aspects of VIP’s relationship, including to hospitality events, ongoing marketing communications, promotions, contacts and escalationsĮstablish a complete customer database including personalized relationship to cover customer interests leading to offer the best gaming experience Identify, form and manage a portfolio of guests to increase the guest lifetime value while decreasing qualitative churn.

Responsible for driving profitability to our products by developing strong long-term relationships with our VIP guests.

Jobs at parx casino